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 News Release
Jan. 29, 2007
Manitowoc Crane CARE gears up for bauma 2007
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| Visitors to the MCG stand will see the benefits of in-cab crane cameras via display screens. |
High Resolution Photograph
Manitowoc Crane CARE is poised to show the global reach and superior
capabilities of the world’s best crane support organization at bauma 2007. The
show provides an ideal opportunity to outline its strategies for 2007 and to
introduce the latest advancements and additions to its growing range of parts,
service, training, and fleet management products.
Thibaut
Lebesnerais, vice president of Manitowoc Crane CARE EMEA, says the division
aims to build on the successes of 2006.
“Our people and support teams
have been a credit to us in 2006,” he said. “Our greatest challenge in 2007
will be managing growth in a strong global market. Customer feedback has been
positive, and we are growing our organization further into regional product
focused teams. Alsothis year we will introduce key initiatives in supply chain
management to further improve parts delivery.”
Visitors to the
Manitowoc Crane Group stand will see the many benefits of in-cab crane cameras
via display screens positioned inside the booth and in cranes on the stand.
There will also be demonstrations of on-line applications, including the new
E-Training programs and GPX2, which allows dealers to enter quotes, place
orders, or check parts inventory, either at regional Manitowoc Crane CARE
facilities or dealer locations.
There will be a parts display for all
MCG brand cranes and live demos of the simple and efficient tower and mobile
crane greasing systems. Product information on many new service tools and
aftermarket products will be available. A Manitowoc Crane CARE service van
will be displayed to show the significant investment in tools and technology
that Manitowoc Crane CARE is making for its customers around the globe.
In
EMEA, the response from dealers to Manitowoc Crane CARE initiatives is
excellent. Between 10 and 15 dealers should qualify for Manitowoc Crane CARE’s
‘Elite’ program in 2007. The Elite program requires dealers to implement
superior performance, invest in its people, and maintain modern and efficient
facilities.
In addition, several dealers are currently working
towards achieving the ‘Red Plan’. With this program dealers can receive
substantial benefits by maintaining best practice on a range of services and
following protocols set by Manitowoc Crane CARE. Another program proving
popular is EnCORE which allows dealers to offer rebuild and remanufacture
options through Manitowoc Crane CARE.
Manitowoc Crane CARE offers the
best-trained and most experienced customer service staff in the industry. The
EMEA dealer network is now 250 companies strong, in more than 60 countries.
About The Manitowoc Company
The Manitowoc Company, Inc. is one of the world's largest providers of lifting equipment for the global construction industry, including lattice-boom cranes,tower cranes, mobile telescopic cranes, and boom trucks. As a leading manufacturer of ice-cube machines, ice/beverage dispensers, and commercial refrigeration equipment, the company offers the broadest line of cold-focused equipment for the foodservice industry. In addition, the company is a leading provider of shipbuilding, ship repair, and conversion services for government, military, and commercial customers throughout the U.S. maritime industry.
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